Privacy Policy
Privacy Policy
Effective Date: May 2026
Entity: Surfing Sobriety Pty Ltd
ABN: 24 691 098 898
ACN: 691 098 898
Contact Email:info@surfingsobriety.com
Public Contact Number: +61 493 963 631
1. Introduction
Surfing Sobriety Pty Ltd ("Surfing Sobriety", "we", "our", or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the Surfing Sobriety mobile application, related websites, and services (collectively, the "Service").
By using the Service, you confirm that you are at least 18 years of age and agree to the practices described in this Privacy Policy.
2. Who We Are
Surfing Sobriety is an Australian company based in Queensland that develops digital wellbeing tools designed to support addiction recovery, personal growth, and self-reflection.
Our app provides tools that help users track sobriety, manage cravings, build healthy routines, and access recovery-focused resources.
3. Information We Collect
a. Information You Provide
Account Information
When you create an account, we collect:
Email address
Password
Profile Information
You may optionally provide:
Profile photo
Sobriety start date
Daily spending information
Goals
Reflections
Journal entries
Other information entered into app tools
Uploaded Content
You may choose to upload:
Vision board images
Profile images
Other images used within app features
Support Contacts
You may choose to store:
Contact names
Contact phone numbers
Support contact images
for people you wish to access through support features within the app.
Subscription Information
Subscriptions are managed through Apple App Store, Google Play Store, and IAPHUB.
Surfing Sobriety does not collect, process, or store credit card information.
Support Requests
If you contact us, we may collect:
Name
Email address
Message content
to respond to your request.
b. Information Collected Automatically
Device Information
We may collect information such as:
Device type
Operating system
App version
Device identifiers
Push notification tokens
Analytics and Usage Information
We may collect information regarding:
App usage
Feature interactions
Crash reports
Diagnostics
Performance metrics
through service providers including:
Adalo
Google Analytics
Firebase
IAPHUB
This information helps us improve app reliability, security, and functionality.
c. Sensitive Information
Users may voluntarily enter information relating to their recovery journey, including:
Journal entries
Reflections
Goals
Sobriety tracking information
Wellbeing self-assessments
Support contacts
Uploaded images
Some of this information may be considered sensitive personal information under applicable privacy laws.
Surfing Sobriety stores this information solely to provide the functionality requested by the user.
We do not use this information for advertising, profiling, or sale to third parties.
4. How We Use Information
We use information solely to:
Provide and maintain the Service
Enable account access
Deliver app functionality
Personalise user tools and features
Respond to support requests
Improve app performance and reliability
Maintain security and prevent misuse
Comply with legal obligations
Surfing Sobriety does not sell, rent, or monetise user data.
5. Legal Basis for Processing
Where applicable, we process personal information based on:
Consent
When you voluntarily provide information or use optional features.
Contractual Necessity
To provide account access, app functionality, and subscription services.
Legitimate Interests
To maintain security, functionality, and performance.
Legal Obligations
To comply with applicable laws and regulatory requirements.
6. Data Storage and International Transfers
Surfing Sobriety uses Adalo and other service providers to host and operate the Service.
Data may be stored or processed in countries outside Australia, including the United States.
Where international transfers occur, we take reasonable steps to ensure personal information is protected through appropriate contractual, technical, and organisational safeguards.
7. Data Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, and destruction.
Security measures include:
Encrypted data transmission (HTTPS/TLS)
Password-protected systems
Restricted administrative access
Industry-standard cloud hosting providers
While no system can guarantee absolute security, we strive to maintain appropriate safeguards.
8. Data Retention and Deletion
Users may delete individual entries within the app at any time.
Users may also delete their account directly within the app.
When an account is deleted, Surfing Sobriety removes the user's account and associated user data from its active systems.
Certain records may be retained where required for:
Legal obligations
Security purposes
Fraud prevention
Subscription management
Operational requirements
Users may also request account deletion by emailing:
Deletion requests submitted by email will generally be processed within 30 days.
9. Users Under 18
Surfing Sobriety is intended for individuals aged 18 and older, consistent with the app's 18+ rating on both the Apple App Store and Google Play Store.
The Service is not directed toward anyone under 18, and we do not knowingly collect or store data from anyone under 18.
If we become aware that information has been collected from a person under 18, it will be deleted immediately.
Parents or guardians may contact info@surfingsobriety.com to request review or deletion of a minor's data.
10. Data Sharing
We share information only where necessary to operate the Service.
Service providers may include:
Adalo
Google Analytics
Firebase
Apple App Store
Google Play Store
IAPHUB
We may also disclose information:
When required by law
To comply with legal processes
To protect users or the Service
We do not sell, rent, or share personal information with advertisers, marketing companies, or social media platforms.
11. User Rights
You have the right to:
Access, correct, or delete your personal data
Delete your account directly in-app (immediate and permanent)
Request information about your data by emailing info@surfingsobriety.com
Withdraw consent where applicable
European Union Users (GDPR): You have additional rights including the right to data portability, the right to restrict processing, and the right to object to processing. You may also lodge a complaint with your local EU data protection authority.
California Users (CCPA): You have the right to know what personal information is collected about you, the right to request deletion, and the right to opt out of sale of personal information. We do not sell personal information.
To exercise any of these rights, contact: info@surfingsobriety.com
12. Push Notifications
The Service may request permission to enable push notifications.
At launch, Surfing Sobriety does not actively send promotional or behavioural push notifications.
Users may manage notification permissions through their device settings.
13. Third-Party Services
Surfing Sobriety uses third-party services to operate and deliver functionality.
These services may include:
Adalo
Google Analytics
Firebase
Apple App Store
Google Play Store
IAPHUB
Each provider operates under its own privacy policy and terms.
Surfing Sobriety is not responsible for the privacy practices of third-party providers.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Where material changes occur, we will provide notice through the app, website, or email before changes take effect.
15. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
📞 +61 493 963 631
📍 Surfing Sobriety Pty Ltd
Queensland, Australia
16. Complaints
If you believe we have breached applicable privacy laws, please contact us first so we can attempt to resolve your concern.
Australian users may also contact:
Office of the Australian Information Commissioner (OAIC)
Website: https://www.oaic.gov.au
Phone: 1300 363 992